We are partnering with a well-established shipowner to hire a Manager, Crewing Operations to support the President in overseeing the daily operations of a crew manning office in the Philippines.
This is a key leadership and succession role, responsible for ensuring smooth crewing operations, regulatory compliance, and supporting business growth, including third-party services.
You will play a critical role in managing end-to-end crewing operations, ensuring compliance with Philippine and international maritime regulations, while supporting the President in operational and strategic matters.
Job Summary
- The Manager supports the President in managing the daily operations of the crew manning office in the Philippines.
- This role ensures operational efficiency in crew recruitment, processing, deployment, and compliance with maritime and labour standards.
- The Manager will supervise frontline departments, ensure compliance with DMW, MARINA, and DOLE regulations, and serve as acting Officer-in-Charge in the absence of the President.
- The Manager is also required to support the President in managing and growing our 3rd party business, to engage and promote our services to other ship owners.
- This is a critical succession and support role designed to maintain the seamless function of crewing operations and regulatory interfaces.
Key Responsibilities
Operations Support
- Oversee daily crew manning operations, ensuring adherence to recruitment, documentation, and deployment timelines.
- Coordinate and supervise departments handling:
- Crew sourcing and selection
- Document processing
- Medical clearance and training
- Visa, travel, and pre-departure arrangements
- Assist in budget planning, expense monitoring, and financial reporting to support the Director/President in maintaining cost-effective operations.
Regulatory Compliance
- Assist in ensuring that company operations meet the standards of:
- DMW (licensing, contracts, audits, reports)
- MARINA (training compliance, certification)
- MLC 2006 and STCW conventions
- Maintain compliance calendars and internal audits of crew documentation.
Seafarer Welfare & Administration
- Monitor crew welfare programs, insurance coverage, and incident reports.
- Assist in the management of repatriations, disputes, and claims in coordination with the legal team.
- Ensure that employment contracts and pre-departure briefings are up to date and compliant.
Team Leadership and Training
- Supervise and mentor junior managers and staff involved in operations and support functions.
- Support training programs for office personnel and new hires in line with compliance and service standards.
Stakeholder Coordination
- Liaise with clients, ship owners, and principals for crew assignments and performance reports.
- Coordinate with training centres, medical clinics, and travel agencies to ensure smooth crew deployment.
Corporate Support
- Assist with preparation and submission of company reports to SEC, BIR, DOLE, and LGUs.
- Support the Director/ President in budgeting, procurement, and vendor selection for office operations.
Key Requirements
- At least 5–7 years of experiences in crew manning or maritime operations, with at least 2 years in a supervisory role.
-
Strong working knowledge of DMW regulations, MLC, and maritime labour procedures.
-
Basic to intermediate knowledge of financial and operational metrics, with the ability to manage departmental spending and support procurement and payroll processes.
-
Must be a Filipino citizen, and eligible to represent the company in regulatory dealings when required.
-
Excellent organizational and leadership skills.
-
Strong written and verbal communication skills in English.