Customer Service Executive - Freight Forwarding, Singapore

Location Singapore
Discipline: Maritime
Contact name: Brijesh Mongia

Contact email:
Job ref: 2057
Our client is an established Europesn freight forwarding company specializing in the fashion and luxury good transportation globally.

They are looking to hire a Customer Service Executive to manage key accounts and drive process excellence.



- Work in the customer service department

- Evaluate success rate of quotations submitted

- Handle customers as allocated by the management and prepare quotations and handle cross trades

- Allocate customer accounts to the staff

- Cooperate with the operations department to ensure that customer expectations are fulfilled by operations

- Joint sales visits



- Positive attitude and customer service minded

- 5 years of experience in the freight forwarding industry within customer service areas

- Maturity and ability to manage a small team in the near future

- Good knowledge in Microsoft Office (Word, Excel, Powerpoint) and Windows, CW1

- Driven to grow the business for the company

- Good teamwork