Customer Service

Job Title: Customer Service
Contract Type: Permanent
Location: Singapore
Reference: 292
Contact Name: Gabriel Vieira
Job Published: January 15, 2020 18:15

Job Description


Our client is a multinational marine logistics provider and currently growing their presence in Asia.


They are looking to recruit an experienced customer service/sales executive with maritime background to be based in their Tuas, Singapore office.


This is an excellent opportunity to be a part of a growing team and business.


Key responsibilities:


  • Responsible for sales, negotiation and monitoring of contracts for marine customers designated as Key Accounts by the organisation.
  • Work strategically with the management of the KA including development & execution of Plans by conducting Market and Customer analysis, segment the customers and prioritize to capture potential.
  • Utilise sales tools to spot and capture business opportunities.
  • Understand the customers’ processes and strive to influence customers’ decision-making process.
  • Add value to KA by supporting customers and bring forward solutions to the right stakeholders to improve performance of their equipment.
  • Ensure good customer communication throughout the sales process for a Superior Customer Experience.
  • Pro-Actively connect and coordinate internally with Business Unit, sales manager and other team members to secure aligned customer and or market strategies.
  • Experience in Freight Forwarder is a plus that will be consider.


Are you the right candidate?


Bachelor's Degree or Diploma in a correlated area, experience in developing & managing Key Accounts and at least 2 years of experience in shipping and freight forwarder services in marine industry. We are looking for a self-motivated team player with strong customer focus. You should have the courage to take new initiatives and drive implementation, very organized.

Get similar jobs like these by email

By submitting your details you agree to our T&C's