Key Account Manager - 3PL, CBD Singapore
| Location | Singapore |
| Contact name: | Ayushi Gaba |
| Contact email: | ayushigaba@caliber8.sg |
| Job ref: | 2136 |
Responsible for handling the existing clients, build and maintain a strong relationship and to develop additional revenue streams with the existing key clients and develop business opportunities from new leads
Key Responsibilities
??????Responsible for growth of key accounts, whilst ensuring that client retention is effectively managed through constant engagement with organisation's existing clients and operations
• Oversee and take ultimate commercial responsibility for nominated key accounts. Regular service calls to key existing clients
• Responsible for quotation handling including costing and pricing
• Contract Management to ensure that accepted quotations/contracts are updated in the company’s WMS system, filed, audit-proof, and that their validity is monitored
• Monitor sales revenue per account on a monthly basis in line with company targets
• Hold and manage regular meetings with commercial and key customer service staff for review of existing business and information sharing
• Review, update and analyze system data and other relevant company reports
• Develop and manage commercial procedures and related documentation
• Responsible to coordinate and liaise with other departments in Singapore as well as other country offices for new business implementations, issues and/or disputes
• Ensure commercial team implement and review SOP’s closely with regular assessments of shipments and services rendered, with reports on conformance/non-conformance to the operations executive and the clients
• Account management to keep track of client’s on-going business and review with the customer service manager and team leaders
• Contract negotiations and liaise with product managers, legal department and management regarding terms, conditions, liabilities and regulatory requirements???????Key Account Manager
Responsible for handling the existing clients, build and maintain a strong relationship and to develop additional revenue streams with the existing key clients and develop business opportunities from new leads
Key Responsibilities
??????Responsible for growth of key accounts, whilst ensuring that client retention is effectively managed through constant engagement with organisations's existing clients and operations
• Oversee and take ultimate commercial responsibility for nominated key accounts. Regular service calls to key existing clients
• Responsible for quotation handling including costing and pricing
• Contract Management to ensure that accepted quotations/contracts are updated in the company’s WMS system, filed, audit-proof, and that their validity is monitored
• Monitor sales revenue per account on a monthly basis in line with company targets
• Hold and manage regular meetings with commercial and key customer service staff for review of existing business and information sharing
• Review, update and analyze system data and other relevant company reports
• Develop and manage commercial procedures and related documentation
• Responsible to coordinate and liaise with other departments in Singapore as well as other country offices for new business implementations, issues and/or disputes
• Ensure commercial team implement and review SOP’s closely with regular assessments of shipments and services rendered, with reports on conformance/non-conformance to the operations executive and the clients
• Account management to keep track of client’s on-going business and review with the customer service manager and team leaders
• Contract negotiations and liaise with product managers, legal department and management regarding terms, conditions, liabilities and regulatory requirements