Vessel IT & ICT - Assistant Manager

Location Singapore
Discipline: Maritime
Contact name: Brijesh Mongia

Contact email: brijeshm@caliber8.sg
Job ref: 507

Our client is a global shipping company looking for someone to join their fast-growing teams in Singapore.

Responsibilities

  • To provide 1st & 2nd level IT support services to the managed vessels via telephone or remote connection.

  • Install or replace/improve IT infrastructure onboard vessels for new builds, during dry-dock operations and/or vessel visits.

  • Install or replace/improve Vessel communications (VSAT, FBB, Certus) infrastructure onboard vessels for new builds, during dry-dock operations and/or vessel visits.

  • Monitor performance of IT systems on-board, including vessel communications.

  • Document IT procedures and use of IT systems on-board vessels.

  • To train vessel crew in the correct use and maintenance of IT systems on-board vessels.

  • Liaise with third-party software vendors on support and development issues. Guide Third parties on supporting vessels onboard and remotely.

  • To perform scheduled maintenance and ad hoc repairs to LAN network on-board vessels as well as vessel infrastructure ashore.

  • To participate in projects and assist in the development of new IT solutions for use on our fleet

  • System Patch Management

  • Cybersecurity Related Tasks

  • Virtual Infrastructure Management and Backups

  • Manage Active Directory, Group Policies, and rest parameters of the windows-based environment.

  • Assist with a number of hardware and software-based C&I (Control & Instrumentation) systems of the fleet such as

  • Maintenance / Support on SCADA Installations and related instruments/sensors

  • Liaising with installation/project engineers

  • Reviewing installation reports and electrical drawings

  • Site commissioning, ad hoc servicing, and repair where is possible.

  • Providing on-board technical support.

Core Competencies 

  • Proficient in handling the most complex of technical development concepts, latest software tools and technologies, strong database concepts, and designing techniques.

  • Possesses good knowledge of different software systems, client/server architectures, and various compatibility requirements.

  • Experience in troubleshooting, software development processes, and ability to understand and implement client requirements.

  • Cybersecurity Expert / Enthusiastic with experience with Firewalls’, VLANs etc.

  • Proficient in computer networking design, implementation, and maintenance. Experience with Fortinet products will be considered as an advantage.

  • Good knowledge of Helpdesk procedures and system monitoring technologies/practices.

  • Experience in High Availability infrastructure 

  • Disciplined and result oriented

  • Experience in troubleshooting and solving tricky technical problems

  • Quality and Optimization driven

  • Good communication and cooperation skills

  • Strong analytical skills and data-driven thinking; skilled in analyzing complex issues and delivering appropriate solutions

  • Always searching for the best generic solution and automation of concurrent jobs/problems.

  • Attracted by challenging and demanding projects.

  • A genuine interest in the nature of the job itself

  • Ability to multitask

  • Ability to travel and visit vessels under short notice (est. 30-40 Days per year)

  • Ability to demonstrate enthusiasm and passion for new Projects and Problem Solving.

  • A team player who is comfortable working with other professionals

·       understanding of electrical engineering principles for developing and maintaining Controls and Instrumentation systems will be considered as an advantage

Requirements:

Formal education: bachelor level – a degree in IT, Computer Science or Electronics Engineering

Experience: min. 5-7 years of IT infrastructure-related experience. 2-5 Years in the Shipping industry.

Other qualifications: ITIL, MSCE

Additional skills: Experience in industrial automation, control, and instrumentation or any data acquisition system will be considered as an advantage

  1. Languages: Fluent in English