Service Administrative Officer

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Role
Service Administrative Officer

Responsibilities are:

• Attend to customers’ enquiries / complaints through phone/email and ensure necessary actions are taken and followed through.
• Prepare quotation for VDR/Radio survey and spare parts required to local/overseas customers.
• Process Job Order Process (JOP), Purchase/Material Requisition (MR) and Customer Order Process (COP) for approval.
• Prepare and draw out materials/parts for radio surveyor.
• Coordinate liaise and schedule with ship’s agent for attending VDR/Radio surveyor.
• Collate and submit documents to Finance and Account Department for invoicing.
• Perform other ad-hoc duties as assigned by Manager and VDR/Radio Surveyors.